Privacy Policy and Cookies 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.jasminaajzenkolceramics.com . 

We respect your right to privacy, and are committed to protecting and safeguarding your personal data.  As part of this commitment, we have written our privacy policy to meet the high standards of the European data protection law, known as the General Data Protection Regulation (GDPR).

Our policy, outlined below, explains your rights under this law, effective as of  1 May 2024. By continuing to use our site, you agree to these updated terms. 

Collection of Personal Information

Our top priority is customer data security. You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you make a purchase or attempt to make a purchase, or fill any online forms on the Website. When required, this information may include the following:

  • Personal details such as name, country of residence, credit cards information, etc.
  • Contact information such as email address, phone number, delivery address, etc.
  • Orders history, etc

How do we use your Personal Information 

We use the Personal Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Information to communicate with you and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing your Personal Information 

We share your Personal Information to fulfil your orders placed through the  Website. For example, your payment information will be securely processed via Stripe, a third party eCommerce Payment Processor which is used to power the online shop, in accordance with Stripe’s terms and policies which you can find here.  

Your contact information will be shared with our chosen delivery service, which is excepted to be UPS in most of the cases, in accordance with their terms and polices which you can find here.    

None of your other personal data or details will be shared with any third parties without your explicit consent.

Retention of Personal Information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Managing Personal Information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.

Cookies

The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about cookies and how they work in this guide.

Email marketing

We would like to send you information about products and services that we think you might like. All emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails or by contacting us. You will however continue to receive essential transactional emails.

Changes and Amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. 

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

This document was last updated on 1 May 2024.